Support
Answers to common questions and tips for getting the most out of Tabletop Coach on match day.
Common questions
How do I join a team?
You need an invite link from your team captain. Once your captain adds you via the Team page and assigns you a role, you'll receive a push notification. Open the app and accept the invite from the Home screen.
Why can't I create a tournament?
Only team captains can create tournaments. If you're a player or coach, ask your captain to create the tournament and add you to the team first.
I'm not receiving push notifications.
Make sure you've allowed notifications for Tabletop Coach in your device settings. On iPhone: Settings → Tabletop Coach → Notifications → Allow Notifications. On Android: Settings → Apps → Tabletop Coach → Notifications. You must also be signed in to the app for notifications to reach your device.
Why can't I edit my score?
Scores can't be edited once the round has been locked by your captain or coach. If you need a correction, ask your captain to contact us.
How do I update my army data?
When updated faction or detachment data is available, a red dot will appear on the Profile tab. Go to Profile and tap the 'Tap to refresh' banner to apply the update. Your existing match history is not affected.
Can I use Tabletop Coach on a desktop or laptop?
Yes — the web app at app.tabletopcoach.com works in any browser. The iOS and Android apps give the best match-day experience, but the web version is useful for tournament setup and reviewing analytics on a larger screen.
Can I change my army list mid-tournament?
Army lists (faction and detachment) are set per tournament by your captain or coach. If you need a change, ask your captain to update your player configuration in the tournament.
Things to know
A few things that catch new users out on match day.
Submit predictions before pairings are locked
Once your captain locks pairings, the prediction window closes. Fill in your matchup predictions as soon as the opponent team is announced — you can always update them until the lock.
Enable notifications before match day
Push notifications are how your captain sends tactical instructions and score requests to your device during a round. Set them up before the tournament, not during.
Scores save automatically
You don't need to tap a Save button when entering round scores — they save as you type. If you close the app mid-round, your progress is preserved.
Use the Call button when you need guidance
If you're unsure about a tactical decision during your game, tap the Call button at the top of your scoring column. Your captain and coaches are alerted immediately and can respond with an instruction.
Army lists are set per tournament, not per team
Your faction and detachment can differ from one tournament to the next. Your captain sets your army list inside each tournament — check the tournament view to confirm yours is set before the event starts.
Lock pairings before the round begins
Captains should lock pairings as soon as they're finalised. Locking makes the scoring page visible to players and prevents accidental changes once games are underway.
Still need help?
If you can't find what you're looking for, reach out and we'll get back to you as soon as possible.
support@tabletopcoach.com